ABOUT

OUR STORY

Who Are We?

We are VELVET VOGUE, a luxury fashion brand built on the values of exclusivity, elegance, and unmatched quality. Our mission is simple yet ambitious: to redefine high-end fashion by offering unique pieces that go beyond clothing, embodying identity, sophistication, and the privilege of belonging to an elite circle. VELVET VOGUE is for those who seek to stand out, embracing craftsmanship, luxury, and rarity in every aspect of their wardrobe.

How Was the Idea for VELVET VOGUE Born?

The idea for VELVET VOGUE was sparked by a shared frustration with the mass-produced, fast-fashion industry, where quality and individuality often get lost. We wanted to create something different—something that could make every customer feel truly special. We envisioned a brand that didn’t just follow trends but created its own path, offering meticulously crafted pieces that exude exclusivity. The goal was clear from the start: to design a luxury label where every item feels rare, personal, and unlike anything else on the market.

We were driven by the desire to create more than just a fashion brand—we wanted to build a community where owning a piece of VELVET VOGUE meant owning something extraordinary. Our vision from day one was to be a leading name in the luxury fashion industry within the next few years, becoming the go-to brand for those who value style and substance.

What Are We Selling?

VELVET VOGUE isn’t just about selling clothes—it’s about curating an experience of luxury. Our collections feature limited-edition, high-quality garments designed with precision and crafted from the finest materials. Each piece is a statement, blending timeless elegance with modern sophistication, ensuring that those who wear VELVET VOGUE stand out in any room. Whether it’s a statement coat or a chic everyday essential, our designs speak to those who value exclusivity and artistry.

Why Are We Selling It?

We created VELVET VOGUE with a mission: to bring back exclusivity in a world of fast fashion. We believe that true luxury lies in quality, rarity, and the sense of owning something that few others can. Our goal is to offer fashion that feels personal and meaningful, designed for those who demand more than just another piece of clothing. VELVET VOGUE is for those who believe that style should elevate their presence and reflect their unique taste. Our dedication to high-quality materials and craftsmanship ensures that every item feels like a true work of art.

The Velvet Close Concept

What sets us apart is our unique Velvet Close concept. Each collection we release is strictly limited in quantity, and once the pieces are sold out, they are never restocked. This exclusive approach means that when you own a piece of VELVET VOGUE, you’re owning something truly rare and unique. The "velvet rope" separates those who settle for ordinary fashion from those who value exclusivity and luxury. It’s not just about owning fashion—it’s about owning a piece of something that’s truly yours and never replicated.

Join the Elite Journey

To experience the essence of VELVET VOGUE, join our exclusive inner circle by following us on social media and connecting with our community. But for the ultimate experience, sign up for our email list and unlock access to the Elite Vault—a private space where our most dedicated members get first access to our new collections, limited-edition pieces, and VIP perks.

In the Elite Vault, you’ll be the first to know when our coveted designs drop. With our Velvet Close concept, once the pieces are gone, they’re gone for good. Don’t miss the opportunity to own a part of VELVET VOGUE’s luxurious world and stay ahead of the crowd.

This is more than just fashion—it’s a lifestyle defined by exclusivity, luxury, and rarity. Sign up now and ensure you’re part of something truly special. Because when the moment passes, the door closes forever.

Have Questions? Find Answers Here!

How Long Will It Take To Receive My Order ?

 

How Long Will It Take to Receive My Order?

At VELVET VOGUE, we prioritize delivering your order swiftly and securely. Below is a detailed breakdown of our delivery options for the UK, Germany, Switzerland, Sweden, and the Netherlands.

We aim to provide fast, reliable, and affordable shipping to ensure your Velvet Vogue purchases reach you promptly and securely. Below are the details of our shipping services, including pricing and delivery times by country:

Germany

  • Carrier:
    • DPD: €4.99  (4-6 Days)

Switzerland

  • Carrier:
    • DPD: CHF 10.99 (4-6 Days)

Sweden

  • Carrier:
    • FedEx: kr130.00 (4-6 Days)

Netherlands

  • Carriers:
    • DPD: €5.99 (4-6 Days)
    • UPS: €7.99 (3-5 Days)

United Kingdom (UK)

  • Carriers:
    • DPD: £4.99 (Next Day Delivery)
    • Royal Mail: £3.95 (Next Day, 24-Hour Tracked)

Free Delivery on Orders Over £120

We’re delighted to offer free delivery on all orders above £120, no matter where you are. It’s our way of thanking you for choosing Velvet Vogue!

Why Choose Us?

  • Affordable Rates: Competitive pricing tailored to meet your needs.
  • Reliable Delivery: Trusted carriers ensure safe and timely delivery.
  • Clear Options: Multiple carriers to suit your preferences.
  • Transparent Tracking: Stay informed with up-to-date tracking for your peace of mind

Rest of the World:

At this time, we do not deliver outside of the selected countries listed above. Our decision to focus exclusively on the UK, Germany, Switzerland, Sweden, and the Netherlands was made with deep intention. We believe in building a special bond with the communities in these regions, creating an intimate and exclusive experience that makes our customers feel truly valued.

By keeping our delivery to a select group of countries, we can offer an elevated level of service and quality that reflects the heart of VELVET VOGUE—luxury, attention to detail, and an unmatched commitment to the best materials. We are giving those in these few chosen nations the opportunity to be the first to experience what we stand for, and to be part of a movement that is still rare, still exclusive, and still personal.

For those outside these countries, we appreciate your patience as we carefully expand. We believe that luxury is about quality, not quantity, and we want to ensure that when we do expand, we bring that same dedication to every new customer.

Order Dispatch Time:
We aim to dispatch all orders within 1-2 business days. However, during peak periods such as holidays or sales, dispatch times may be longer. We will keep you informed of any delays.

For any further questions or assistance, please contact us. We’re here to ensure a smooth and timely delivery experience!

Where Do We Ship From ?

All orders from VELVET VOGUE are shipped directly from the UK. Our central distribution hub ensures that your items are carefully packed and dispatched to reach you as quickly as possible. Whether you're in the UK, Germany, Switzerland, Sweden, or the Netherlands, we pride ourselves on providing reliable and efficient shipping services from our UK location.

For any further questions or assistance regarding shipping, please feel free to contact us at info@velvetvogue.com We're here to help!

Which Carriers Do We Use ?

At VELVET VOGUE, we partner with trusted carriers to ensure your order arrives safely and promptly.

Our Trusted Shipping Partners

  • Germany: Delivered by DPD, a carrier known for its fast, secure, and reliable service across Europe.
  • Switzerland: We trust DPD for their proven track record in ensuring on-time deliveries with precision and care.
  • Sweden: Your orders are handled by FedEx, a global leader in safe and efficient shipping solutions.
  • Netherlands: We work with both DPD and UPS, companies known for their dedication to reliability and innovation in logistics.
  • United Kingdom (UK): For your convenience, we offer DHL, DPD, Royal Mail, and FedEx—each renowned for their security, speed, and excellent customer service.

Why These Carriers?

  • Reliability You Can Count On: Every carrier we use has been carefully chosen for their consistent performance and reliability.
  • Safe & Secure Deliveries: Your order is always handled with care, ensuring it reaches you in perfect condition.
  • Tracking & Transparency: These carriers provide up-to-date tracking services, so you’re always informed about the progress of your delivery.
  • Customer-Centric Approach: Our shipping partners share our commitment to excellent service, ensuring your satisfaction at every step.

We understand how much your Velvet Vogue purchases mean to you, and we are dedicated to making sure they are delivered safely, securely, and on time, every time.

Your trust matters to us—because Velvet Vogue is more than just a brand, it’s an experience.

If you have any further questions or need assistance regarding our shipping carriers, feel free to reach out to us at info@velvetvogue.com We’re here to help!

How Can I Make a Return ?

At VELVET VOGUE, we want you to be completely satisfied with your purchase. If you need to return an item, please follow these simple steps:

Return Process:

  1. Initiate the Return:

    • Contact our customer service team at info@velvetvogueclo.com within 14 days of receiving your order to request a return authorization.
    • Please provide your order number, the item(s) you wish to return, and the reason for the return.

  2. Prepare Your Return:

    • Ensure that the item is unused, unworn, and in its original packaging with all tags attached.
    • Include a copy of your order confirmation or packing slip inside the return package.

  3. Package the Item:

    • Carefully pack the item to prevent damage during shipping.
    • Seal the package securely.

  4. Ship the Item:

    • Return the package to the address provided by our customer service team. You will be responsible for the return shipping costs unless the item is defective or incorrect.

  5. Track Your Return:

    • If possible, obtain a tracking number for your return shipment to monitor its progress.

  6. Refund Processing:

    • Once we receive and inspect the returned item, we will process your refund within 10 business days. The refund will be issued to the original payment method.

Important Notes:

  • Items that are damaged, worn, or altered may not be eligible for a refund.
  • For hygienic reasons, certain items (e.g., undergarments) may not be eligible for return. Please check our return policy for specific details.

If you have any questions or need further assistance regarding the return process, please don't hesitate to contact us at info@velvetvogueclo.com We're here to help ensure a smooth return experience!

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